Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at justaplantroom.com.
Orders
Simply browse our product catalog, select your desired product and design, choose your size and quantity, and proceed to checkout. You will be guided through the process. At which time you may create an account or elect to checkout without creating an account. Certain information will be necessary (such as email and address) in order to insure you receive your order timely and can remained informed during the process.
Important note: On the product page in order to select from various payment options, click on the "More payment options" link to be presented with other available options during checkout, ie: PayPal, Apple Pay, Shop Pay etc.
Unfortunately, once an order is placed, we cannot make changes. Please ensure your order details are accurate before submitting.
Once your order ships, you'll receive a tracking number via email. You may also inquire by utilizing the "Your Orders" link in the footer of our website for information regarding your order.
Please contact us with your order number, and we'll investigate the issue and help in rectifying the situation as quickly as possible.
Product & Design
We specialize in custom print-on-demand t-shirts, mugs, and other plant themed products in a variety of styles and designs.
The designs displaied and offered for sale on this website cannot be customized beyond size and in many cases, color options are available.
Size options are readily available in the descriptions of all apparel items. They can range from small to 4XL, depending on the item. Unavailable sizes will be grayed out and not be an option choice. There are also size charts available in the descriptions for some products to assist in making your choices.
We work with reputable print-on-demand providers, Printify and Printful, who use high-quality materials and printing techniques
Returns
We offer a 15-day return policy for defective or damaged items only. Please contact us within 15 days of receiving your order to initiate a return.
Shipping
Shipping costs vary depending on location and shipping method selected.